Good night Cell-C

Not sure if I am saying anything new seeing their 1.48 rating already. After upgrading my data package on Saturday and it not showing up by Tuesday I called and told it can take up to 7 days. As my boy needs the data for school I called again to top up. After talking to 4 agents I am told why don't I just top-up? After explaining to the agent that a contract account of this nature cannot be "topped-up" he insisted that it could, so I topped it up via the FNB app. 2 hours later, no data so I called cell-c just to be told I purchased NIGHT TIME data and they can't convert it to any time data. Seriously, the FNB app doesn't even have the option so it must be a Cell-C contract issue. Vodacom, MTN here I come....