Good day, Tyme Bank had contacted me today & told me to phone Cell C payments account as a credit was done with a reference CQLS *** on 7 May 2025

Good day, Tyme Bank had contacted me today & told me to phone Cell C payments account as a credit was done with a reference CQLS *** on 7 May 2025. I had contacted Cell C today & was told by Nkosingiphile from the customer services department that the payment department don't take calls from customers & I have to wait for a call from her team leader Phindile as she was on another call. I am still waiting for her call. This issue of the money taken out for the voice minutes & no minutes were given to me is going on for too long. This is really frustrating. Thank you, Prabern Padayachee