SW
Stephen W

1 reviews | Active since Jul 2021

14 Jul 2021, 11:01

Good day I app**** f...

Good day I app**** for a contract with cell c on the 7th of this month it was approved for 600 rand I took a p40 Lite deal with smart watch, I received a sms from there credit vetting and a email with the spi since then I did not receive any feedback, I called in yesterday to find out what Is going on only to be told it had been declined, I then get a call saying I will receive my phone I call In today again to be told by one person that it has been Approved and again by the Donald that it is declined, Heather is so rude she doesn't give a person a chance to explain the reason for my call, I still do not have a answer as to what is going on zi was to to send documents to the fruad department I asked why not one can 5ell me, all u can say is that cell c I really don't know how u are still in business wtrh a consultant working there bybthe Name of Heather she is rude drops my calls, Donald doesn't want to here anything besides what is on his screen, I am not happy at all with celll c and my first time experience with them, as I have said up till not with more than 20 phone calls from my self to then spent how much of my airtime trying to get the correct information on my status nothing because how do we know what is true with multiple different answers.

0
Replies (5)
Cell C
Cell C's reply14 Jul 2021, 11:48
Official
Hi Stephen 

Thank you for contacting Cell C. 

We apologize for the confusion on the issue of your application. 

Please provide us with the SPI or your ID number, so that we can follow up on your application. 

Regards
^MP
SW
Stephen W's update15 Jul 2021, 14:31
Reviewer Update
Cell c I really and truly don't understand why it is taking so long for a response SPI*** second time im giving it to you, please can we have thid resolved asap. Thanks Stephen Waters, if you do want my ID please contact me on this number *** because right now to me it seems as if your phone has a problem calling my other number.
SW
Stephen W's update15 Jul 2021, 14:33
Reviewer Update
My IDNo is *** SPI*** please this is now become urgent so that I know what I should do, apply at a new provider or have this issue resolved tnx Stephen Waters
SW
Stephen W's update18 Jul 2021, 00:57
Reviewer Update
Cell c I am still waiting on a response up till now nothing
SW
Stephen W's update20 Jul 2021, 00:34
Reviewer Update
Good day

I have up till data not had a response from cell c this just goes to ok show the lack of the companys management and that they really don't care about service or any new potentially about any new client.



SW