Good Customer Service, Poor Internet Speeds

<p>Dear Cell C</p> <p>I am one of your clients and have 3 accounts with you, wich I pay about R2100pm for. I am overall very happy with your services, packages, specials and billings. When I call your customer services the operators are always helpful and friendly, as well as the staff at all branches I have visited thus far.</p> <p>However I have 1 complaint, your Internet speed is very disappointing, at first I thought maybe it's my phone (Galaxy S4 at the time) but then I bought the Galaxy Note 4 and assumed the speed would Improve, wich it did not.</p> <p>I asked one of the men working at your customer service department and he explained to me that you are currently concentrating on the JHB area, due to the amount of clientele, wich I totally understand. However I feel that there should be an attempt to at least improve the internet speeds in the surrounding areas.</p> <p>I am currently connected on Telkom Wifi because your internet is even too slow to connect to the internet. I can't watch Facebook videos without getting frustrated, YouTube videos take decades to load, even my email attachments takes about 2 minutes to download, now you'd think I am exaggerating, unfortunately I am not.</p> <p>I am pleading with you, please work on this, if this doesn't improve I will have no choice but to switch my service providers.</p> <p>Kind Regards<br />A somewhat Happy Cell C Customer</p>