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shaista I
1 reviews | Active since Jun 2013
03 Jul 2015, 17:08
Good Customer Service
A week ago i placed a complaint on Hello.peter, regarding a double charge by Cell C for an activation fee, for my new phone. The matter was handled immediately, I was contacted by a Call Centre Agent, as well as the Manager, Mr Jeandre, who apologised for the inconvenience caused and refunded my money with a smile. I went as far as to take a 4th contract with them for an iPhone 6. Thank you to Jeandre as well as his kind staff who stayed in past 8pm (the stores closure time) to assist us.
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Cell C's replyOfficial
04 Jul 2015, 08:58Hello shaistar786,
Thank you for the compliment.
We are very pleased to learn about the great work being done by Jeandre and we will certainly send your compliment to his manager for further recognition.
Enjoy the rest of your day.
Regards
Cell C | DA
Thank you for the compliment.
We are very pleased to learn about the great work being done by Jeandre and we will certainly send your compliment to his manager for further recognition.
Enjoy the rest of your day.
Regards
Cell C | DA
Cell C's reply04 Jul 2015, 08:58
Official
Hello shaistar786,
Thank you for the compliment.
We are very pleased to learn about the great work being done by Jeandre and we will certainly send your compliment to his manager for further recognition.
Enjoy the rest of your day.
Regards
Cell C | DA
Thank you for the compliment.
We are very pleased to learn about the great work being done by Jeandre and we will certainly send your compliment to his manager for further recognition.
Enjoy the rest of your day.
Regards
Cell C | DA