Golden Walk Cell c Complain

Good day

I have been trying to do a sim swap at your Germiston Mall Branch for 2days, On the 9th July 2024our first consultant told me the store had no sim cards and she doesnt know when will you send them, Today I took another day off a consultant guy who was eating told me your store is offline and he also doesnt know when will you be back online. All i want to know is whats really happening, management, cell c losing its standard or your employees are being dishonest just to make me leave them and their space. Because really we cant beg and pay for assistance. Please just let me know whats happening and when should I come get ur service since your staff doesnt have a clue. Now am begging for your service as a stupid customer who will pay at the end, and reconsider the contract offer I was being offered, DISSAPONTED!