1 reviews | Active since Feb 2012
Given customised numbers but incorrect
I went into the branch and I was offered to get customised numbers as I needed 7 sim cards rica'd. Vincent advised that they will all have the same number and the last 4 digits can be changed. I then chose 0001 - 0007 as the customised numbers. I used one of the sim cards to get the number and used the formula that they will all have the same numbers except the last 4 digits which would all be different. I then handed the sim cards out to my workers and transferred R1550 airtime across the 7 cards from ABSA internet banking only to find that each number was in fact different and only one person received R150 airtime putting me R1400 out of pocket.<br> <br> I called Vincent who was unable to assist with any feasible solutions and I have basically just lost that airtime. <br> <br> This is most unfortunate for me it seems.
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Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
