Give me information

I been trying to resolve a dispute for over 3 months now. Call center staff is not able to assist me and should i ask for a manager or someone with thexrequired knowledge a never getcto that person nor get a call back. I sent numerous emails to Cell C as well and no reply on those emails, just an sms that says thank you for contacting Cell C .....

I decided to stop paying my account and now receive up to 5 calls daily from Cell C asking me to pay but as soon as I ask for help resolving my dispute I get disconnected from call, they hang up.

Your threats of placing bad reports on credit, permanent suspension is not needed. Simply assist me in resolving my dispute please. Maybe get one person to deal with a client too. Each call center agent does not know what been said to the previous one or by the previous one.

I'm supposed to be a valued exclusive client and this is the service? I dread to think what service a normal client gets???

I look forward to resolving this issue with a competent, knowledgeable and authoritative person from Cell C

Thanks