EM
Eleen M
1 reviews | Active since Oct 2018
07 Nov 2021, 09:38
give away protocol
I upgraded in February 2020 Thay delivery my phone to someone. Cell c delivery policy is you must show your I'd and proof of address but o no not cell c Thay just give your phone to anyone and you must pay! I phoned in about 30 times! Thay advise me to open a case at the police! For what? Did I give the phone without following the Cell C protocol! No! So from February 2021 nobody at Cell C hellped me I am paying for there delivery! This is the worst service ever!!! innate been with them for 12 years!!!!
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
07 Nov 2021, 14:20Hi Eleen
Kindly send us a private reply with your order reference number.
^PN
Kindly send us a private reply with your order reference number.
^PN
Best regards,
Cell C's reply07 Nov 2021, 14:20
Official
Hi Eleen
Kindly send us a private reply with your order reference number.
^PN
Kindly send us a private reply with your order reference number.
^PN
Best regards,
EM
Eleen M's updateReviewer Update
07 Nov 2021, 18:25See id ***. Cell *** there is 30 cases open inot 1 resolve
EM
Eleen M's update07 Nov 2021, 18:25
Reviewer Update
See id ***. Cell *** there is 30 cases open inot 1 resolve
Cell C's replyOfficial
08 Nov 2021, 08:51We have escalated your query to our support team.
Please expect a further communication.
^YM
Please expect a further communication.
^YM
Best regards,
Cell C's reply08 Nov 2021, 08:51
Official
We have escalated your query to our support team.
Please expect a further communication.
^YM
Please expect a further communication.
^YM
Best regards,