NL
Nadia Lloyd-Lister

1 reviews | Active since Oct 2015

14 Oct 2015, 13:19

Giga 20.... weak bandwidth

1-email<br> 1- voice recorded message<br> 6- phone calls with 2 diferent technicians<br> 1- visit to cell c centurion<br> 2- hello peter posts http://hellopeter.com/complaints/giga-20-or-rather-giga-00-***<br> <br> AND NO SERVICE, my giga 20 sim is still not connecting my computer. <br> I really appreciate Isa and Vincent's attempts to help me but this is ridiculous, when it was sold to me the sales person said they would send out a technician if it was too weak or if it didn't work. And the mere fact that i cant get any reply calls is killing me, every time I call them It takes about 10 steps of pressing numbers to get to a technician. 2 weeks that I have not been able to use the 20 gigs I am paying for, How will this be refunded to me? Will you allow me to cancel this useless contract.

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Replies (1)
Cell C
Cell C's reply14 Oct 2015, 13:25
Official
Hello Nadia Lloyd27 ,

Thank you for posting to us.

We have escalated this matter for further assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,