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MB
Michelle B

1 reviews | Active since Sept 2018

10 Jul 2025, 10:47

Getting more getting less from cel c

Get more by Getting less with Cell C Trying yo cancel and getting no help

0
Replies (5)
Cell C
Cell C's reply10 Jul 2025, 10:59
Official
Dear Michelle Beyl,

Thank you for getting in touch with us.

We apologize for the unpleasant experience you’ve had. We’re here to assist you and would appreciate some clarification. Are you looking to cancel your contract or the Get More service?

Your response would be greatly appreciated.

Regards,
Cell C | GN

Best regards,

MB
Michelle B's update10 Jul 2025, 11:58
Reviewer Update
Yes and been trying to cancel since may 2025
Now I get a sms stating it's been cancelled
Why must I phone and hold for 10 min with no response
Why must I get onto hello peter to get response
Get more just took 2 years off my life for the no service response
Why
Why
Is this get more on my statement this month because I refuse to pay it
Please get back to regarding this
I have never used the get more app or anytime


Cell C
Cell C's reply10 Jul 2025, 12:07
Official
Thank you for getting back to us and providing clarification. We can confirm that the Get More service has been cancelled effective today. Please rest assured that your concerns have been noted and forwarded to our support team for urgent attention. You will be contacted shortly for further assistance. 

Regards,
Cell C | GN

Best regards,

MB
Michelle B's update10 Jul 2025, 12:31
Reviewer Update
Thank you for your assistance
Cell C
Cell C's reply10 Jul 2025, 12:38
Official
You're most welcome! 

Regards,
Cell C  GN

Best regards,