Getting *****ed by cell c

I have more than one contract with cell c. I have a wifi with a data sim with NO CONNECTIVITY, no signal and no connection to my phone since 1 Aug 2019, but i have paid for my "no" service. All the call centre says they know about the problem and I must wait patiently as they will get to my erea. The fact that I cannot do my work and won't be able to pay for my "no" service at the end of the month is of no concern of theirs. Oh and they even told me they would transfer my data to one of my other contracts. Still waiting. It should have taken 15min. And how long will it take to rectify.... No answers available. Will my money be refunded - no. Will i be able to stop paying - no can i report them to anybody who will do something about this - no. Do i get *****ed - yes.