RT
Rudolf T

1 reviews | Active since Apr 2016

19 Apr 2016, 10:43

GETTING A CELLC DATA CONTRACT NOT SO EASY

I went to Game Store Vryburg to apply for a contract for R99. My complaint are at Game Vryburg but for CELLC and. I supp**** all necessary documents they required. After that they told Game that the last statement I supp**** does not reflect my salary for the month, which is obvious because it was not the end of the month yet for new statement from the bank. So I went to the bank and got a bank stamped statement reflecting my latest salary. Then they informed me that they need 3 months STAMPED bank statements from me. Why did they not tell me in the first place when they told me they only needed the statement reflecting my latest salary. So I took off again from work to go to the bank and got them 4 months statements which were stamped. Then they apparently did not receive Game's email of my statements, so it was send to them again. Then they informed Game something about a stamp on my ID copy that must not be there.?!? I mean, ***. I cannot take a stamp off my ID book and I don't even know what they meant.So Game gave me a number to call and ask what they need.So they informed me they cannot disclose information with me only with CELLC consultant.Then I told them to forget it.

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Replies (1)
Cell C
Cell C's reply19 Apr 2016, 10:53
Official
Hello TigerClaw,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards
Cell C | PN

Best regards,