NN
Nonhlanhla N

1 reviews | Active since Jul 2015

27 Mar 2017, 11:37

Getmore247 consultant are dishonest.

<p>Good day </p> <p> </p> <p>I have been asking getmore consultant to teminate my contract since early January 2017, answer that you will get is " Our consultant will call you asap" Consultant called during the day then asked Consultant to call me after 16:00 because i was busy. Consultant activated account before calling me after 16:00 as per my request.</p> <p> </p> <p>The following day i called was told that consultant is busy will come back to me... i have been waiting forever.</p> <p>I called again last week friday (24.03.2017) ,they said consultalt will come back to me before end of business till today am still waiting.</p> <p>Am not sure who will refund the debit that they took for the past months,</p> <p>please help, i need to cancel this account with immediately effect.</p> <p> </p> <p>Regards</p> <p> </p>

0
Replies (2)
Cell C
Cell C's reply27 Mar 2017, 12:00
Official

Hi Nonhlanhla

We will help you with cancelling the service and if there are any credits or refunds due then Getmore will prepare the funds.

One of our consultants will contact you shortly.

Regards

Cell C | PN

Cell C
Cell C's reply29 Mar 2017, 12:26
Official

As per feedback, you have been contacted and assisted with this matter.

Regards

Cell C | PN