GetMore : ********* Practices
<p>GetMore (offered by Cell C) must be one of the most inefficient and ********* bunch around!</p> <p>I called on 20 July to cancel my subscription, which was absolutely useless to me, and they said they will phone me in a month to confirm.</p> <p>I asked why because it's not like I'm going to change my mind. Nevertheless, this was their 'procedure', which has proved to be highly flawed!!!!</p> <p>To cut a long story short, my subscription was only cancelled about 20/10/2016 (3 months later)!! And only because I had to keep phoning!</p> <p>I called again today to follow-up on my refund (that I discussed with their useless consultant) for those months that they charged me, when they weren't permitted to.</p> <p>It turns out that the refund hasn't even been requested or acknowledged!!!!</p> <p>They are quite happy to keep the money that doesn't belong to them!!!</p> <p>Now I have to wait 30 days for a response. No doubt, I am going to have to fight for MY money that has been ****** from me!</p> <p>Don't EVER sign up with GetMore!! There is a catch to EVERYTHING that they do!</p> <p>I won't hold my breath that this will get resolved. But I will NOT go away!!</p> <p> </p>
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We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Derrick could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Derrick could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Derrick has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Derrick has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
