GetMore Services de*****ing Cell C customers

Good Day

I am a cell c customer . I received a call on the 25th April 2022 from a telesales lady telling me about getmore services that I prequalify for , for keeping a clean payment record on my cell c contract and no mentioning of a monthly subscription fee. Please speak to your partners not to affiliate us to anything under false pretences for our hard earned money . This is unacceptable . What was the initial agreement with cell c and getmore ? What are you getting from them ( getmore ) because all they instead are doing is just leaving your customers disgruntled because of an additional 80 rands monthly on their subscription with cell c and for what ??

I do not want it . And what ****es me off is that , you call their customer care number and ask for cancellations department , your call is placed on hold deliberately for 8 minutes and the call disconnects all their time . Over and above the fact that they tell you it takes 30 days to cancel whereas it took like a 3 minutes call to get them to **********ly sign you up .

This is so disappointing . I have been trying to cancel this stupid thing since the day I received an activation sms on the 62th April 2022 and yet I am forced to pay for something I do not want and I didn’t ask for . I am going to end up cancelling my entire contract because of this thing if I am not going to get the assistance I need and deserve to cancel the GetMore services .

From a disgruntled cell c customer