SN
Sandile N

1 reviews | Active since Mar 2009

15 Jun 2015, 15:18

GetMore Service is fruadulent

it's April 2015 and out of a blue a receive a cell phone notification that my GetMore account has been activated. I call Cell C to enquire about this as I never subscribed for such as service. I'm told that it was a bulk sms that was sent in error that was sent in error and that I should not be worried. A month after that my monthly Cell C contract account has been increased. I call cell C again and I get told that its because I'm subscribed to GetMore Service. I call Cell C again to explain that I never subscribed for such a service (I just got an sms out of a blue). I get promised that a supervisor will call me to sort of the issue. Two weeks passes and nobody has called me. I call cell C again and get told that supervisor is on the phone and he/she will call me asap. have been waiting in vain. Yet every month I pay for the service that I don't even understand. these guys are **********, they will do anything to get your money, even if it means committing *****. I hate them

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Replies (1)
Cell C
Cell C's reply15 Jun 2015, 15:24
Official
Hello snqanda,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.

Regards
Cell C | PN