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Ja,neh xxx

1 reviews | Active since Jul 2020

02 Aug 2020, 07:19

GETMORE ****

So after struggling for 4 months to get my Getmore subscription cancel, after countless promises of getting called back and assisted, and 4 months of debit orders going on when I specifically requested for them to be stopped (one month in advance as per contract, in March 2020), I wake up this morning to see my account is still being debited with more than it should be.

My Cellc upgrade is due next year, and I will gladly be cancelling it after my phone is paid. Getmore, thank you for making my life hell. I am done. You clearly think this is a joke.

what's worse is there is only one place where my alternative contact number is my boss's number and the other day MTN called my, trying to sell data to me. And i am suspecting that Cellc has sold my information to them.

so thank you for making my life difficult. i was told explicitly that the getmore subscription was cancelled, and yet it's being debited AGAIN. how are you employed if you cannot do a simple task? ITS BEEN 5 MONTHS NOW????

0
Replies (1)
Cell C
Cell C's reply02 Aug 2020, 08:45
Official
Good day Ms. Alethea
 
 Thank you for writing to us.

We have received your review regarding the cancellation of the GETMORE service on your account.
 
Please accept our sincere apology for the service you have experienced from us. Our team will investigate and contact you for assistance.
 
 ^NZ