BH
Bongani H
1 reviews | Active since Feb 2025
27 Feb 2025, 18:25
GetMore are ******.
GetMore247 are ******. A male called me last year and introduced this bad thing to me without even telling me that there's a subscription. To my surprise, my Cell C contract bill went up. I cancelled that bad GetMore in December and I was told that it will take up to 30 days to get cancelled. 30 days passed in January and this bad GetMore is still on my Cell C contract, they are taking my kids money without my concern. I'm really angry and advice people not to join this bad GetMore
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Replies (3)
Cell C's replyOfficial
27 Feb 2025, 19:09Dear Bongani Hlatshwayo,
Thank you for reaching out to us regarding the unauthorized GetMore247 subscription on your account.
We sincerely apologize for any inconvenience this has caused you. We understand your concern and frustration, especially since you were not properly informed about the subscription charges. We will escalate this matter to the relevant department for assistance, please provide your Cell c number via private reply. As soon as we receive your Cell C number, you will be contacted and assisted within 24- 48 working hours.
Please rest assured that we take such matters seriously and are committed to ensuring a fair resolution for you. Once again, we apologize for the inconvenience and appreciate your patience.
Regards,
Cell C | PN
Thank you for reaching out to us regarding the unauthorized GetMore247 subscription on your account.
We sincerely apologize for any inconvenience this has caused you. We understand your concern and frustration, especially since you were not properly informed about the subscription charges. We will escalate this matter to the relevant department for assistance, please provide your Cell c number via private reply. As soon as we receive your Cell C number, you will be contacted and assisted within 24- 48 working hours.
Please rest assured that we take such matters seriously and are committed to ensuring a fair resolution for you. Once again, we apologize for the inconvenience and appreciate your patience.
Regards,
Cell C | PN
Best regards,
Cell C's reply27 Feb 2025, 19:09
Official
Dear Bongani Hlatshwayo,
Thank you for reaching out to us regarding the unauthorized GetMore247 subscription on your account.
We sincerely apologize for any inconvenience this has caused you. We understand your concern and frustration, especially since you were not properly informed about the subscription charges. We will escalate this matter to the relevant department for assistance, please provide your Cell c number via private reply. As soon as we receive your Cell C number, you will be contacted and assisted within 24- 48 working hours.
Please rest assured that we take such matters seriously and are committed to ensuring a fair resolution for you. Once again, we apologize for the inconvenience and appreciate your patience.
Regards,
Cell C | PN
Thank you for reaching out to us regarding the unauthorized GetMore247 subscription on your account.
We sincerely apologize for any inconvenience this has caused you. We understand your concern and frustration, especially since you were not properly informed about the subscription charges. We will escalate this matter to the relevant department for assistance, please provide your Cell c number via private reply. As soon as we receive your Cell C number, you will be contacted and assisted within 24- 48 working hours.
Please rest assured that we take such matters seriously and are committed to ensuring a fair resolution for you. Once again, we apologize for the inconvenience and appreciate your patience.
Regards,
Cell C | PN
Best regards,
BH
Bongani H's updateReviewer Update
27 Feb 2025, 22:24My contact is ***
BH
Bongani H's update27 Feb 2025, 22:24
Reviewer Update
My contact is ***
Cell C's replyOfficial
28 Feb 2025, 07:17Thank you, our team will be in contact to assist.
Regards,
Cell C | MN
Regards,
Cell C | MN
Best regards,
Cell C's reply28 Feb 2025, 07:17
Official
Thank you, our team will be in contact to assist.
Regards,
Cell C | MN
Regards,
Cell C | MN
Best regards,