1 reviews | Active since Jul 2011
GetMore and Billing Increase
On 01 March 2015, I sent an email \Incorrect billing""; for which I was advised that Cell C may do subject to 20 working days notice. I had not received such notice; for which the consultant agreed you would investigate and get back to me withing 48 hours. This would have been on 4th or 5th March 2015. Still no response.<br> <br> 2. GetMore - I tried cancelling this on the same day it was sold to me; which I could not do; so I cancelled it the next day. After months of phoning to find out why the cancellation was not processed and to ensure I was not billed; Lo and Behold; I was billed. I phoned GetMore around 3 March 2015; but I have not heard anything from them to date.<br> <br> My contract is due for renewal soon - ensure that you sort this out if you ever want me to renew my contract;which would probably be to the Galaxy S6 Edge."""
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
