1 reviews | Active since May 2015
GET YOU HOUSE IN ORDER - PATHETIC SERVICE
CELL C BILLING DEP: PLS DEBIT MY ACCOUNT AGAIN - I WILL LAY A CASE OF THEFT AGAINST YOU!!! 24 MONTH CONTRACT EXPIRED 05/03/15<br> Month to month SIM top up requested 05/03/15 Billed pro-rata for March'15. CXD top up 10/03/15 yet Billed full month of April'15 and disconnected on the 10th April'15. Lodged query 16/04/15 ref: no *** \Cxd of contract"yet it was a billing query LOL. Have contacted Cell C for the past month only to be shoved from pillar to post \""having to do 3-4 security checks EVERY transfer. Email received 14/05/15 handing me over for the full amount of R411.61 yet have notified them via phone and email with POP that Mar'15 paid waiting for pro-rata bill for April'15. Contacted the excellent Customer Care again 15/05/15 to be transferred to all dept. even the cleaner if not mistaken. Legal Dept. claims not their problem and told by gent \""do what you awant I cant help you \""They then have the audacity to debit my account again midnight 16/05/15. <br> BRING IT ON CELL C I have had enough of YOUR **** SERVICE"""
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
