Get More Services

19 February 2018, I cancelled Get More services via call call center, i then received an email stating that services were cancelled. Yesterday 12/03/2018 I called the sales department to arrange for debit order, I asked if Get more services were cancelled they telling me im billed again for this month, so i dnt understand why cause i cancelled last month already, can i pls not be billed this month as i will reverse the debit order n pay for my contract only.