<p>I cancelled the get more services in July 2016 and up till today my account is still being debited for a service I cancelled. I called the contact centre 3 times and I was advised that it would be resolved in 24/48 hours each time I called it is now October and I was yet again debited so how has this been resolved if I keep being debited. I was also advised that it would be refunded back into my account which up to date hasn’t taken place , I cannot pay for a service I don’t need and want I spoke to three consultants who advised me that it will be sorted out and up to date nothing has been about it the service given at get more is pathetic because the day I initially requested for the service to be cancelled I already encountered a bad experience because the consultant Jermaine who ‘CANCELLED’ the service was not very rude.</p>
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Cell C | PN
Best regards,
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Derrick has been in contact with you to assist with this matter.
Regards
Cell C | PN
Best regards,
Derrick has been in contact with you to assist with this matter.
Regards
Cell C | PN
Best regards,
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