1 reviews | Active since Jan 2015
At the beginning of the year i got a call from Cell C promoting Get More, It sounded all good, so I signed up for it.<br> In July i asked for the subscription to be cancelled and the agent informed me that I need to give a months notice.<br> So on the 1 August 2015 i requested the subs to be cancelled. This was agreed upon. I get the bill end of Aug, the subs is still on, but i expected this as the billing runs one month in advance. End September i get my bill the subscription is still on. I went to the Cell C shop in Northgate and they informed that the subs should have been removed. They called the Get More help desk and i received the Ref no stating that the subs will be cancelled and a credit passed. <br> I since tried calling the Get More Call Center but the phone just rings and no one gets back to you<br> And Guess what? come end of this month, the subs will still be on my bill, <br> What a *******, is this the only way that Cell C can get money - pathetic/poor service/useless<br> Regards<br> Jesse
Best regards,
Best regards,
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