1 reviews | Active since Aug 2011
Get More is a *****
Hi,<br> <br> I was called to sign up for GetMore at the time I was told I would receive a call from my PA / Documents by email and post. On same day I said to them I do not want the product and the guy said, you have not been set up on the system and as such not a prob if you no longer want the service. Two months later CellC deducts R88 from my account. I ask them what for they say GetMore ... all along nobody had said GetMore to me. <br> 1. I did not sign up<br> 2. Last I heard it was R39 how does that translate to R88<br> 3. I got no email confirming I signed up and no documents. How is that a contract?<br> 3. CellC why would you give your name out for use by people whom you do not care to ensure they handle your clients with care,<br> <br> I have now called them twice and <br> 1. The call was captured selectively i.e. cancellation only. No mention of the investigation as to why I am signed up or request to refund my money.<br> 2. Nobody mentioned one month for cancellation and now the fees has gone up.<br> 3. They cannot find my prevous calls unless I give ref - what happened to recording calls for days such as these<br> <br> What I want done<br> 1. Cancel my a/c<br> 2. Give me back my money<br> <br> The ref of my call is below.
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
