1 reviews | Active since May 2013
Get more facility USELESS - Gives Cell C a bad reputation
Good day
This is the 2nd time that I am having an issue with this service on Cell C. I cancelled this facility in September and now just received a sms being billed for it. Upon calling the call center I was told that this package was reactivated on the 8th of Nov 2017, can someone please advise who authorized reactivation??????? Whoever it is, can you please request payment from them.
I have made payment for my 2 Cell C contracts so Please ensure that this matter is sorted out ASAP so that the accounts does not get suspended AGAIN due to errors on your side as you have *********** staff who do not know the meaning of "Cancel"
Awaiting your response
Thank you for bringing this matter to our attention.
We apologise for the manner in which this matter was handled and for the inconvenience caused.
One of our team members will follow up on this matter and assist. Do expect communication.
Regards
Cell C | DA
Thank you for bringing this matter to our attention.
We apologise for the manner in which this matter was handled and for the inconvenience caused.
One of our team members will follow up on this matter and assist. Do expect communication.
Regards
Cell C | DA
Moses attempted to get hold of you with no success. Please refer to the email sent to you.
Regards
Cell C | DA
Moses attempted to get hold of you with no success. Please refer to the email sent to you.
Regards
Cell C | DA
We will look into the matter and revert back to you.
Regards
Cell C | DA
We will look into the matter and revert back to you.
Regards
Cell C | DA
