MN
Maralize N

1 reviews | Active since May 2022

31 Dec 2024, 06:00

Get more deducted after it is cancelled, cell c expect payment before we even got paid. This is a joke

I cancelled my get more and cell c is still charging me for it. Get more informed me that they will pay me 2 months back. Unfortunately get more I want this payment back also so this will be 3 months.

According to cell c they are going to penilized me if I don't do my payments Bedfore it is due. This is unacceptable how do you accept a client to pay you before they even receive there salary.

I dit the payment on your app and it is supposed to show immidiatly. Try to penilized me on your stupid rule no one is millionaires to pay you before they even self got paid.

0
Replies (1)
Cell C
Cell C's reply31 Dec 2024, 06:44
Official
Dear Maralize Noordman,

Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you’ve experienced. We understand how frustrating this situation is.

To ensure a swift resolution, we are escalating your case to our support team for further review. They will prioritize your issue and provide the necessary assistance.

 We appreciate your patience as we work to resolve this matter 

Regards,
Cell C | CW