MM
Mirynda M

1 reviews | Active since Feb 2017

20 Feb 2017, 12:37

Get more cancellation

<p>I subscribed to the Get More service and never used it. I followed procedure to cancel the service last year November. I am still being charged every month and every time i call them the person dealing with my account is busy and never phones me back. I want a refund for the amount that is still being deducted.</p>

0
Replies (3)
Cell C
Cell C's reply20 Feb 2017, 12:43
Official

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply21 Feb 2017, 13:09
Official

Maropeng has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

MM
Mirynda M's update21 Feb 2017, 13:34
Reviewer Update

I would like to thank Cell C for sorting out my complaint and it was done in a speedy manner.