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Nomaswazi M

1 reviews | Active since Jan 2018

24 Oct 2023, 18:25

GET ME MY SETTLEMENT

I need a settlement of my account amd I'm being transferred 1000 times with no help. Your agents are useless and can't get me a simple settlement! Very poor service. I NEED A SETTLEMENT SO I CAN GET YOU OUT IF MY LIFE FOR GOOD

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0
Replies (3)
Cell C
Cell C's reply24 Oct 2023, 18:43
Official
Dear Nomaswazi Modikoane,

Thank you for bringing the matter to our attention.

We have escalated the matter to our Team and one of our friendly consultants will contact you to assist. Rest assured, your query will be resolved efficiently.

Cell C | TN

Best regards,

NM
Nomaswazi M's update07 Nov 2023, 14:33
Reviewer Update
This is the worst service ever! You called me on the 25th October and said you are investigating and will call me back the next day!! Till today I am still waiting. What mediocre business are you running!!! I cannot believe the **** service even from your compliance team/ complaints team. Absolutely disgusting. Call me so I can get the hell away from CELL C. YOU DID NOT HONOR YOUR PROMISE!! NOT ACCEPTABLE
Cell C
Cell C's reply07 Nov 2023, 14:54
Official
Dear Nomaswazi Modikoane

Thank you for contacting Cell C. 

The query is currently with our Supporting Departments. Our team will be in touch with feedback. 

Regards
Cell C | MP 

Best regards,