GET IT RIGHT CELL C

Recently I have taken out a contract with CELLC. They ask you upon agreement of contract to send them proof of banking details, and you also complete forms with your banking details. In my first month I get a message saying that I am in arrears, really! I call the call centre and one of the security questions is which bank to you bank with, I give them the answer, so then the lady confirms that yes I am in arrears and gives me the complete incorrect banking details, even the wrong bank. I correct her and give her the correct details, she advises the debit order as arranged will be deducted from the correct account, as I advise her that I have never had the account they have on there system. The next day same SMS, only to find out the banking details still havent been corrected. I call in AGAIN and AGAIN I give the correct banking details. The end result they have now suspended the contract, still havent deducted the funds from the correct account. Your service stinks! Your staff are ***********, get it right. I have to spend all this time on the phone with you, and guess what you still cant get it right. <br> Geraldine Busch<br> ***