1 reviews | Active since Dec 2016

09 Mar 2017, 19:53

Get-it from Cell

<p>Even after going through hello Peter and cell c confirming that they had changed it and even after taking out a new contract Cell C Get it is still withdrawing their monthly subscription after numerous times asking it to be canceled. It has been since October 2015 and finally got it "stopped" in October 2016 just to see it back on the bill in Dec, Jan, Feb and March. Current paying over R700 per month on a top up pinnacle 150 contract which should be around R450</p>

0
Replies (2)
Cell C
Cell C's reply10 Mar 2017, 08:04
Official

We will liaise with Get More and we'll ensure that the service is cancelled. The necessary credits will be prepared by Get More and confirmation will be provided.

Regards

Cell C | MH

Best regards,

Cell C
Cell C's reply10 Mar 2017, 11:23
Official

Please be advised that Lungi has escalated this matter to Get More for assistance and a resolution will be provided.

Regards

Cell C | PN

Best regards,