Get better staff at Wonderpark
<p>Good day,</p> <p>My family has 3 numbers that we want to port to cellC, the first of which's contract has just expired at MTN.</p> <p>Therefore we were just at your Wonderpark store at 08:56 (4 mins before they open) and saw that they were still closed so I quickly went to Checkers to fetch milk. When I got back they were still closed with one setting out some handsets on the displays. A while later another decided to finish her hair and yet another decided that it was time to take a selfie with one of the handsets.</p> <p>At 09:03 my dad knocked on the glass door and pointed to his watch. A nodding head was the only reply. Just after 09:04 we left, at which they opened the door when we were halfway from the exit across the store.</p> <p>Another customer also arrived just after nine and left just before we did. He was within ten meters from the exit when they opened the doors. He then turned around to go back, we never did...</p> <p>PS. I was trying to use the contact us on your site for this, but it has a limit of 160 characters max</p>
Thank you for notifying us of the above.
We want all our customers to be given proper service and be treated with the respect they deserve. We strive to keep our customers happy and satisfied. This is not the norm or standard service we want for our customers.
This will be addressed with the store manager and the action to have this kind of behavior rectified will be taken. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for notifying us of the above.
We want all our customers to be given proper service and be treated with the respect they deserve. We strive to keep our customers happy and satisfied. This is not the norm or standard service we want for our customers.
This will be addressed with the store manager and the action to have this kind of behavior rectified will be taken. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Please be advised that Danielle could not get hold of you on your contact numbers. However she sent an email advising you of this and on a way forward regarding this matter.
Regards
Cell C | PN
Please be advised that Danielle could not get hold of you on your contact numbers. However she sent an email advising you of this and on a way forward regarding this matter.
Regards
Cell C | PN
Ms Danielle did email me with details on how to port the number myself if I were to buy a SIM at any store.
Unfortunatly one of the items/steps was a bit unclear. I emailed her back regarding it and have, to date, yet to receive any reponse from her - will give it a three star for the effort.
Ms Danielle did email me with details on how to port the number myself if I were to buy a SIM at any store.
Unfortunatly one of the items/steps was a bit unclear. I emailed her back regarding it and have, to date, yet to receive any reponse from her - will give it a three star for the effort.
Thank you for posting to us.
A follow up request has been sent to Danielle and feedback will be provided. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
A follow up request has been sent to Danielle and feedback will be provided. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
