Get basic ethics in order

At this very moment im trying to get through to legal department aswell.1st operator handled the query and put me through but line was busy for 10 -15 min. I tried phoning them from my side but only hearin the line is busy.Thats a further half an hour trying to get hold of them.Second operator whome now unfortunately was a waste of wage expences.Did not listen had to repeat myself numerous times and having the call dropped!! 3rd operator i am about to pop a vain now atleast was calm and understood but your legaldepartment needs a upgrade or 4G network or something.I now have wasted all my airtime and still didnt get any where!!!!!!!! We dont have a Cell C outlet in Dundee kzn .it was open a couple of months and closed again.The sim was lost and i havnt used airtime or data for the last 7months of the contract but i still payed R1063.78 for what?!! Pay me back the airtime and data iv never used for that contract and stop being fly by nights!! "Pay for a great deal! but suffer for 2years" No customer service!! Worst reception! I sayd it and i will say it again..Cell C is the worst when it comes to customer relations i will never recommend or come back to support this cellphone provider!!!