VK
Venecia K

1 reviews | Active since Sept 2021

05 Apr 2025, 08:50

Gatvol.

Good morning . Im taking cell C to the next level. Im not explaining here anymore . They stil trying to debit my account although i stopped it at the bank last year already. So for all those 70 rands ect plus its my business account for my tours . They have made my account difficult some peoples money thats in there are cut short , i cant afford to chip in and pay the differents . So im claiming my money back from Cell C . Making a solid case againts Cell C is my best option . Contract are still not on my brothers name . Went up teenth time to store even after they phone to correct themselfs. Fortunetly for me my phone records all messagers and i have bank statements of them trying to debit my account. Im am copying and paste this letter and sending it to their legal department or the Ceo thats on Tik Tok. ***

0
Replies (3)
Cell C
Cell C's reply05 Apr 2025, 09:21
Official
Dear Venecia Karriem 

Thank you for contacting Cell C.
 We’re truly sorry to hear about your ongoing experience and completely understand your frustration—especially as it affects your business account and finances. This is certainly not the standard of service we aim to deliver. 

Please be assured that your concerns are being taken seriously. We’ve referred your request to our team, and they will be in touch to assist you further. 
Regards,
Cell C | TM 
VK
Venecia K's update05 Apr 2025, 10:41
Reviewer Update
Thanks waiting on call.. but i thi k i missed it now was on a call to Legalwise
Cell C
Cell C's reply05 Apr 2025, 11:05
Official
No worries at all—our team will try to get in touch with you again. We appreciate your patience and will ensure you’re assisted as soon as possible. 

Regards,
Cell C | TM