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Crawl E

1 reviews | Active since Sept 2017

15 Sept 2017, 13:22

Gateway Cell C is really a customer care centre

After appalling service at Cell C Davenport Square in Durban I went to Gateway Mall, Umhlanga, Durban.

Well what a difference...I think his name was Siya helped me and boy oh boy....sorted out in no time...he showed me on the form that Temp ID was acceptable after Davenport said it was not....can you believe it....His help made such a difference. A whole week without my number was a nightmare. Well done Gateway store

Did my sim swap and left....deciding not to change service provider

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Replies (1)
Cell C
Cell C's reply15 Sept 2017, 14:41
Official

Thank you for bringing this kind gesture to our attention. We are delighted to hear that you have received such great service from our Gateway store.

We are proud to have to him as part of the Cell C team and we’ll forward this compliment to the store manager for further recognition.

Have a lovely day further.

Regards
Cell C | PN