fvckin' network - full of poo

<p>Hi there,</p> <p> </p> <p>I phoned cellc (not worth mentioning the name) customer care and a lady picked up - it sounds if she were sleeping while on the line (poor employee) and she told me I couldn't buy the 1GB GigaNite bundle over air, so okay, but I did try and buy it over the phone but keeps sending a message "Your transaction could/has not been processed. Please recharge and try again later" even though I do have freakin' airtime, like ***.</p> <p>I just said okay then i'll try again.</p> <p> </p> <p>So after trying again about 5-10mins after the call it rep**** with the same message saying "Your transaction could/has not been processed. Please recharge and try again later", so I called again and spoke to a dude named Mark, can't remember the lady's name but anyway - he told me the same that the lady told me and I said the same to him that I said to her and he said I must remove my sim for a while and then put it back in.</p> <p>After doing it and trying again, it replies - something about threshold kahk and I must try again tomorrow, like really, tomorrow? so I were awake all this time for nothing - hello cellc, i'm running a up and coming business here as well.</p> <p> </p> <p>I'm your client, I am your business.</p> <p>Do you guys even check your conversations (employee and customer) to improve things? *******.</p> <p> </p> <p>If this **** don't get sorted as soon as possible, i'll have to switch network - this will be posted on media/social platforms.</p> <p> </p> <p>Get your staff on point and be a business - it seems to me like it's more a house party then anything else.</p>