FURIOUS-Most HORRIBLE Service EVER received!!!!

<p>I am fedup with the service I receive at Cell C Cradlestone Mall aswell as Finright Administrators, I have already posted an article, but no one is coming back to me. I lost my phone on the 15th of this month, this month is almost finished and I have heard NOTHING of the insurance. Lizzy was supposed to put in the claim, only 4 days later I went to visit the shop just to find out they didnt have the correct forms (but they did not inform me). Then I heard nothing again, I went back to the shop to find out Lizzy went on leave but she would be back on Monday. Today I have returned to the shop just to find out she will only be in on Wednesday!!!!! So I asked Domiso to phone Lizzy and find out whats going on with the claim, Domiso told me he will come back to me. When I phoned the shop to ask for Domiso, they told me he has left, without EVER coming back to me. I AM FED UP WITH THIS TERRIBLE SERVICE!!!! I have tried to phone the C Surance Call Centre 50xtimes and the phone just rings and rings. I need someone to contact me asap so I can pay my excess and get my new phone. Contact no. ********** 136</p>