NvdW
Natasja van der Walt

1 reviews | Active since Dec 2015

08 Aug 2022, 12:57

Furious

How many times must I contact cell c to get my LTE Router? Even Sbo at your La Lucia branch is battling with the service!

WHEN AM I GETTING MY ****LE!!!!!

0
Replies (16)
NvdW
Natasja van der Walt's update08 Aug 2022, 22:58
Reviewer Update
What on earth. Please can you guys go into my account and see how many times I have been trying and been contacting cell c since 10 June 2022 to get my LTE Router delivered to me, which I didn't receive with my laptop.
NvdW
Natasja van der Walt's update09 Aug 2022, 17:14
Reviewer Update
What you said 24 hour turn around time last week. I have sent everything you guys have asked for, you even said the router had never been used. So what is the hold up?
NvdW
Natasja van der Walt's update09 Aug 2022, 20:59
Reviewer Update
PleasPlease do as I really need the router.
NvdW
Natasja van der Walt's update10 Aug 2022, 10:00
Reviewer Update
Hi what tweet? I am not even on Twitter!
NvdW
Natasja van der Walt's update10 Aug 2022, 10:01
Reviewer Update
I am going to get legal advice now. You guys don't care about your customers obviously and I have been waiting for 2 months for a proper answer from cell c. Looks like you goes are just stalling.
NvdW
Natasja van der Walt's update10 Aug 2022, 10:57
Reviewer Update
Just to let you know, I have contacted the ICASA as I have been trying to get a real answer from you since 18 July 2022. I will also be contacting my lawyer.
NvdW
Natasja van der Walt's update10 Aug 2022, 16:06
Reviewer Update
Well you guys have been saying that for 3 weeks!
Cell C
Cell C's reply10 Aug 2022, 18:09
Official
Apologies for the delay.

^NH
NvdW
Natasja van der Walt's update11 Aug 2022, 09:24
Reviewer Update
So when is anyone going to phone me??????? You guys are so quick to phone when money is owed, but no one bothers to phone me?

I now will take legal action, I am done!
NvdW
Natasja van der Walt's update12 Aug 2022, 08:20
Reviewer Update
Hi

Yes saw the email and yet nothing after that.

What I want to know from Cell C is, how are you guys going to compensate me for 2 months of business lost? I got the laptop deal to start something for extra income, as I am a single mom. So who is going to compensate me for the money lost?

Also when am I one day getting the ****le. I am just not happy with a email anymore, because nothing has been coming of it for the last 2 months?

My lawyer awaits your response.

Regards
NvdW
Natasja van der Walt's update15 Aug 2022, 11:05
Reviewer Update
When will I be hearing from Cell C??????????????????????????????????????

It is 15/08/2022 and no one has contacted me???????
NvdW
Natasja van der Walt's update15 Aug 2022, 12:38
Reviewer Update
What? No obviously I haven't! Why do you think I will still contact you guys??
NvdW
Natasja van der Walt's update15 Aug 2022, 14:10
Reviewer Update
I have been waiting for 2 months for you guys to sort out my LTE Router. You guys don't phone me nothing, but gosh let a person owe you money and you guys harrass a person!!!!

WHEN IS SOMEONE GOING TO ACTUALLY GET BACK TO ME AND SORT THIS OUT!!!!??????????

I will be seeing my lawyer next week and proceed with complaining with the Complaining Commissioner! I am now done!
NvdW
Natasja van der Walt's update12 Sept 2022, 22:13
Reviewer Update
This is a joke right? A month later? This is the worst service I have ever received from cell c. You guys just do not care.
NvdW
Natasja van der Walt's update12 Sept 2022, 22:13
Reviewer Update
And yet I am still waiting for someone to phone me.
NvdW
Natasja van der Walt's update13 Sept 2022, 09:31
Reviewer Update
You guys are so quick to phone when a persons account is arrears, but won't even bother phoning me with regards to the router problem. This is bull****!