1 reviews | Active since May 2011
Funds to be returned
<p>On the 1 july 2017 i was charged R195 connection fee on the same bill for the new number i was charged a R170 connection fee no call me crazy it seems i am charged twice. I reported this on the 6th of july to cell c call centre and what do you no there was no call. All i wanted was a rebate of connection fee which i payed twice for. At this point in time i will close my contracts as soon as possible as this is the 4th time i am complianing about services. I dont need to log call everytime through hellopeter as i have no resolve with call centre, walk in store etc.I will now request a rebate of the credit of my account to be payed back to my bank account as the services i am gaining from cell a pathetic, disgusting. Please could i request a rebate for the amoun of R4,450.82 this is all i want back as this monies are leagally mine. </p>
To add more fuel to this already existing fire it was told on the 11 July 2017. My contract would change from R100 epic contract to 25 min top up bundle with 1 gig data.512MB day and 512MB night this is getting frustrating and everymoment cell c does not repond with answer cheeses me off. I need answer aggh. please some one contact me on ********** 868 so that we can adress these issue.
To add more fuel to this already existing fire it was told on the 11 July 2017. My contract would change from R100 epic contract to 25 min top up bundle with 1 gig data.512MB day and 512MB night this is getting frustrating and everymoment cell c does not repond with answer cheeses me off. I need answer aggh. please some one contact me on ********** 868 so that we can adress these issue.
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
You guys sent me a mail confirmation that you are contacting me but still i have received no call.Is this not evident of the poor services i am receiving, as a provider you offer nothing in return so why do i have to be courteous. I need this issue sorted out today no less than today!!!!@#$
You guys sent me a mail confirmation that you are contacting me but still i have received no call.Is this not evident of the poor services i am receiving, as a provider you offer nothing in return so why do i have to be courteous. I need this issue sorted out today no less than today!!!!@#$
Danielle has been in contact with you to assist with this matter. She confirmed that your migration has kicked in and a refund has been prepared which will take 3 – 7 working days to reflect in your bank account.
Regards
Cell C | PN
Best regards,
Danielle has been in contact with you to assist with this matter. She confirmed that your migration has kicked in and a refund has been prepared which will take 3 – 7 working days to reflect in your bank account.
Regards
Cell C | PN
Best regards,
I have received feedback only problem is will they refund me like cell c is saying this needs to be seen awaiting patiently... Please note it is to soon to give any rating on the services at this is my 4th compliant already:-(
I have received feedback only problem is will they refund me like cell c is saying this needs to be seen awaiting patiently... Please note it is to soon to give any rating on the services at this is my 4th compliant already:-(
agh....................... are you guys fu!@###$^ kidding me i ask you guys so nicely dont mess with me and you don i call the call centre and they told me my monies are being refunded to my cell c account and not my bank account are you guys kidding me what did i wait for 4 days for are you guys kidding me... aggh iwant to speak to some one that has power these call to the call centre is useless some call me back now as this is unacceptable....unacceptable
agh....................... are you guys fu!@###$^ kidding me i ask you guys so nicely dont mess with me and you don i call the call centre and they told me my monies are being refunded to my cell c account and not my bank account are you guys kidding me what did i wait for 4 days for are you guys kidding me... aggh iwant to speak to some one that has power these call to the call centre is useless some call me back now as this is unacceptable....unacceptable