BP
Blom P

1 reviews | Active since Jun 2017

28 Jun 2018, 12:35

****ED UP CELL C

I AM STRUGGLING WITH CELL C FOR 7 MONTHS NOW REGARDING A PAYMENT THAT THEY FAIL TO DEBIT, THEY MESSED UP MY BANK ACCOUNT STATUS BECAUSE OF ALL THE UNPAID DEBIT ORDERS THAT ARE RETURNING. I AM NOT SURE IF THEY ARE USING THE WRONG INFORMATION WHEN DEBITING MY ACCOUNT OR IF THEIR MAGTAPE IS JUST ****ED HOWEVER I AM NOW SITTING WITH A PROBLEM BECAUSE MY ACCOUNT STATUS IS IN A MESS. THE ONLY DEBIT ORDER THAT CANT SEEM TO GO THROUGH IS FROM CELL C . THEN THEY SAID THE DEBIT ORDER FAILED BECAUSE THERE IS NO FUNDS, I HAVE HAD FUNDS AVAILABLE IN MY BANK ACCOUNT BECAUSE EVEN AFTER CELL C DEBIT ORDER CAME BACK UNPAID MY OTHER DEBIT ORDERS WENT OFF. I HAVE BEEN BATTLING FOR 7 MONTHS WITH CELL C TO FIX THIS PROBLEM AND STILL NO SOLUTION, NOW I HAVE MADE MY LAST PAYMENT BECAUSE I NEVER GO A NOTIFICATION ON WHEN MY ACCOUNT WILL END DUE TO THE ARREARS, NOW I GET TOLD I NEED TO PAY ONE MORE INSTALLMENT IF I WANT TO CANCEL MY CONTRACT. BULL****. CELL C CAN PUT ME ON ITC I DONT GIVE A **** BUT I AM NOT PAYING A SINGLE CENT FURTHER.

0
Replies (1)
Cell C
Cell C's reply28 Jun 2018, 12:48
Official

Good afternoon Marion

We have requested one of our team members to investigate this matter and assist. Do expect communication.

Regards

Cell C | PN

Best regards,