FRUSTRATIONS

I CONTACTED CELL C TO GET MY PHONE BLACKLISTED AND THE AGENTS TOLD ME THEY WILL ESCALATE IT HOWEVER ITS GOING TO TAKE 48 HOURS. I EMAILED THE STORE AT RANDBURG SQUARE FOR ASSISTANCE THE NEXT DAY THEY TOLD ME THE SAME THING I WAITED AND WHEN THEY FINALLY RESPONDED THEY ASKED ME TO CONTACT VODACOM OF WHICH I DO NOT UNDERSTAND AS I AM NOT A VODACOM CUSTOMER WHEN I CONTACTED THE CALL CENTRE AGAIN THE AGENT TOLD ME THERE IS NOTHING HE CAN DO AND IF IM REFERED TO VODACOM I MUST GO THERE THIS IS REALLY BAD SERVICE AS NO ONE IS WILLING TO EXPLAIN TO ME WHY I NEED TO GO TO VODACOM AND WHAT I SHOULD SAY WHEN I GET THERE IM AM REALLY ANNOYED AS I NEED TO REPORT THE PHONE TO THE POLICE BUT I CANT BECAUSE CELL C DOES NOT WANT TO GIVE ME AN ITC NUMBER