Frustrating Cell C

To whom it may concern,<br> <br> Following my previous post, I was contacted by Nelly from Cell C. She promised that I would be contacted in regards to the additional data contract and confirmed that Cell C will not assist with the phone that I do not want. I explained in detail to Nelly my frustration with contract that I have. Nelly promised me 2 gig of data which was utterly useless to me since for some or other unknown reason, following the upgrade my phone cannot connect to the internet. Following our conversation, on or about 15 December 2015, I am stuck with a phone that I do not want, a contract that does not suit my needs - which a clearly explained to the sales person - and in my opinion ********** service from Cell C.<br> <br> I have spent an alarming amount of frustrating time on the phone with Cell C representatives, without any progress. I still have the exact same frustrations that i had prior to being phoned by Nelly. I wish to reiterate that I was perfectly happy prior to the upgrade, however, the so called upgrade only caused me frustration and a deep hate for Cell C.<br> <br> I do not trust Cell C, since my experience with Cell C have not been one in which Cell C kept all promises.