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Sanele N

1 reviews | Active since Sept 2019

18 Feb 2022, 15:21

Frustrating

I've sent proof of payment last year November to close the account and get Paid Up Letter which is messing up my credit score but I am not receiving it and the call center has people who dont know the processes and the right extension for the relevant departments

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Replies (4)
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Sanele N's update21 Feb 2022, 07:55
Reviewer Update
What will it take for someone to check this and send me the required letter?
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Sanele N's update08 Mar 2022, 12:52
Reviewer Update
Cell C you are such a problem in my life right now and I wish I never took any of your deals. What's so difficult with supplying me with a paid up letter. It's been over four months. Yoir call center, email system and even reviews on such platforms is ignored
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Sanele N's update20 Sept 2022, 11:13
Reviewer Update
Till today I have not received the letter. I am stuck my credit score is a mess. No words can best describe how useless Cell C is.
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Sanele N's update20 Sept 2022, 11:13
Reviewer Update
I want the damn letter