Frustrated with Cell C

On behalf of Cell C client:

Name: Miss NR Zungu Contact: ***

Good day

I took out a contract in 2019 December for a period of 24 months. In October 2020, the phone was ******. I then reported it to Cell C and the sim was blocked. I reported to the police and was advised not to do a sim swap as the investigation was still underway. I continued to pay the contract until its completion in December 2021. Cell C continued to debit my account even though the contract was completed. I have called Cell C several times to try and resolve this query unfortunately I did not meet the security check requirements and have been unable to resolve this matter, but my debit order continues to run. I am now living a life of having my account debited and then reversing it every month, these reversal charges accumulate for my pocket and this so called contract bill continues to increase. I am sick and tired of getting a run around when I call Cell C, nobody seems to know how to assist me. I am highly frustrated and no longer wish to conduct any business with Cell C, my only worry now is in this whole mess you will leave me blacklisted and ruin my good profile.

Kindly contact me on the number provided above so we can finally put this matter to bed.