FRUSTRATED WITH CELL C

HI

I AM VERY FRUSTRATED WITH CELLC

I AM BUSY GETING A RE-ADVANCE ON MY HOME LOAN. THEY SAID IT SHOWS WE ARE OUTSTANDING ON OUR CELL C CONTRACT. AND THAT THEY WANT A LETTER FROM CELL C STATING THAT I AM NOT OUTSTANDING. I PHONED CELL C NUMEROUS TIMES AND NUMEROUS E MAILS ASKING FOR THE LETTER, ITS BEEN A WEEK NOW AND STILL NO LETTER FROM CELL C.

THO HOLE PROCESS HAS NOW BEEN DELAYED FOR A WEEK JUST BECAUSE I CANT GET A SIMPLE PAID UP LETTER FROM CELL C. I HAVE BEEN A LOYAL CUSTOMER OF CELL C FOR YEARS NOW, BUT THIS IS UNEXCEPTABLE, AND VERY FRUSTRATING FOR ME.