GW
Glyn W

1 reviews | Active since Jun 2010

04 Oct 2024, 17:09

Frustrated

Cell C sales consultants has been calling me non-stop this past week from 30 September. They would cut the call immediately after I answer it. This harassment has been untenable because I've been rather busy this past week. It seems that they need to make a certain target amount of calls in a day and so they call and cut calls. When I called them to make them aware I was told to make a complaint using the email address ***. This email address is not functional. More time wasted.

0
Replies (1)
Cell C
Cell C's reply04 Oct 2024, 17:32
Official
Dear Glyn,

Thank you for contacting Cell C regarding the repeated calls you have been receiving from our sales consultants. 

We sincerely apologize for the frustration this has caused and we have escalated the matter to our team for further investigation. 

Your feedback is invaluable in helping us improve our services and communication practices.
Regards,
Cell C | MN