DN
Deon N

1 reviews | Active since Feb 2021

01 Feb 2021, 13:42

Frustrated

Hi I had a debt with cellc which I paid in full via there NDS after three weeks of trying to contact them to avail they have decided to recycle .my numbers without any notifications .I had to visit a cellc outlet at Southgate for them to advise on this even though I paid sometime back.I tried calling them on tbis number *** option 4 which doesn't work says technical problem. Im so frustrated with cellcs incompentency I have decided to take this matter to the ombudsman . I need my numbers activated via prepaid don't want anything to do with cellc that's after 10years with them they are hopeless as far has communicating

0
Replies (7)
Cell C
Cell C's reply01 Feb 2021, 13:58
Official
Hi Deon  

When last did you use the number in question?

^PN
DN
Deon N's update01 Feb 2021, 14:07
Reviewer Update
Hi there I have four contracts my number which is *** I last used in August 2020 you guys handed me over in December 2020 to NDS why not notify me of u guys recycle people's numbers not ethical at all
DN
Deon N's update02 Feb 2021, 12:26
Reviewer Update
Hi
Eagerly awaiting a response
DN
Deon N's update02 Feb 2021, 14:24
Reviewer Update
Hi
*** please note last week Thursday when I went to the Trade Route Mall Cellc outlet it was appearing I did not have my ID so they could not assist me hence I then went to Southgate outlet yesterday to sort because its closer to my home and they told me its no longer appearing but now recycled so this happened over the Weekend seriously.I need my number recovered especially the *** and *** please.
Cell C
Cell C's reply03 Feb 2021, 10:09
Official
Good day Deon 

Our team will be in touch. 

^MP 
Cell C
Cell C's reply03 Feb 2021, 13:03
Official
You're welcome. 

^MP 
DN
Deon N's update04 Feb 2021, 14:41
Reviewer Update
Cellc you people are hopeless taking this matter to icasa will foward all my communications and correspondence to them .