Frustrated by Cell C’s Poor Service and Unresolved Billing Problems

I am extremely disappointed with the service I’ve received from Cell C. Since February this year, I have been receiving incorrect invoices, and despite numerous enquiries, the issue remains unresolved. Every time I contact customer service, I’m told the matter will be “escalated to the relevant department,” but nothing ever happens.

It feels like Cell C does not care about its customers. I’ve had to keep paying just to protect my credit record, even though the billing is wrong. This level of service is unacceptable, and I would not recommend Cell C to anyone.