Frustrated and Tired Customer

Frustrated Customer.

I have been unable to make or receive calls and SMSs for almost 2 weeks now.

My number *** is Not registered on network.

I canceled my contract with CellC and *clearly* advised them that I want to keep my cellphone numbers as prepaid number and I really don't know what they have done as I am unable to make nor receive calls and this is frustrating.

I have made several calls to CellC spoke with more than 10 people without any success. I can name a few Vuyiswa, Bongi, Buhle and Terrace I even asked to speak to their Manager and was told Thamsanqa is the Team leader and will contact me and have not heard from him till today this is the kind of customer care that they are providing.

The worst part is my account was debited for a contract I did not even use. A contract I cancelled.

Even after giving them an alternative number to call me on they have not came back.

I would be happy if I can have my cellphone numbers activated and up and running today. What do I do when I'm in an emergency situation and I am not receiving calls or able to make any???