KS
Kulani S

1 reviews | Active since Apr 2018

14 Apr 2021, 15:01

Frustrated and inconvenienced! - Need clearance letter immediately - So ***********

**********ly opened an account under my name. Was asked to provide an affidavit and supporting documents. Keep calling and no one is taking on my case, keep being transferred. I need legal department contacts as I am greatly inconvenienced. Turn around times have not been honored. Team leaders promise to call back but not even one has called. This is really frustrating

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Replies (1)
KS
Kulani S's update16 Apr 2021, 14:12
Reviewer Update
At this point I beyond livid and taking this up with the law cos Cell C is really an ass!!!

I logged an issue, I was told to supply an affidavit and identity document. I did so and was told the turnaround time is 24-48 hours! it's one Flippen week later and I being told to supply these documents. I have sent to the ***** query email address already and to your social media email which requested this yesterday again. What the Flippen hell will it take to get progress here??? Cell C is *****ing me and causing me a great deal of inconvenience and frustration!!!! Flip man!